Privacy Policy

Last updated: 01/11/2025

The CiExchange privacy policy describes how we collect, use and protect your personal data. By using our platform and our services, you accept this policy.

• 1. Data Collection

  We collect personal information, such as your name, email address, and payment information (mobile money number), when you create an account and carry out transactions.

• 2. Use of Data

  Your data is used to provide our services, process transactions and inform you of relevant updates and offers.

• 3. Data Security

  We implement security measures to protect your personal data. However, no method of transmission over the Internet is completely secure.

• 4. Data Sharing

  We do not share your personal data with third parties unless necessary to provide our services or if required by law.

• 5. Cookies and Similar Technologies

  We use cookies and similar technologies to improve the user experience on our website.

• 6. Deletion of Data

  You can request the deletion of your personal data collected by CiExchange at any time. To do so, please contact us at the following e-mail address: support@ciexchange.com or via our WhatsApp support available on our site. After verification of your identity, your data will be deleted from our systems within a reasonable time.

• 7. Modification of the Privacy Policy

  We may update this privacy policy. The changes will be posted on our site.

• 7. Contact

  If you have any questions regarding our privacy policy, please write to us directly on Whatsapp.