Anti-Money Laundering (AML) Policy

Last updated: 09/08/2026

CiExchange is committed to complying with applicable anti-money laundering (AML) and counter-terrorism financing (CFT) regulations. This policy describes the measures implemented to prevent, detect and report any illegal activity on our platform.

• 1. Purpose of the Policy

  The purpose of this AML policy is to protect the CiExchange platform from any use for money laundering, terrorism financing or any other criminal activity, while complying with the legal and regulatory obligations of the jurisdictions in which we operate.

• 2. Scope of the Policy

  This policy applies to all CiExchange users, customers and partners, as well as to all transactions carried out on our platform, regardless of the payment method used (mobile money, cryptocurrencies or others).

• 3. Due Diligence Obligations

  Before any transaction, CiExchange carries out identity verification (KYC) in accordance with our KYC Policy. These verifications allow us to know our customers and assess the risks associated with each business relationship.

• 4. Transaction Monitoring

  We monitor all transactions carried out on our platform in order to detect abnormal or suspicious behaviour. Unusual transactions or those exceeding certain thresholds are subject to enhanced checks.

• 5. Reporting of Suspicious Activity

  Any suspicious activity detected is analysed and, if necessary, reported to the competent authorities in accordance with applicable legal obligations. We may also suspend or block an account and freeze funds pending the outcome of the investigation.

• 6. Record Keeping

  In accordance with the regulations, we keep identification documents and transaction records for the required statutory period, so that we can provide them to the competent authorities if necessary.

• 7. Regulatory Compliance

  CiExchange complies with applicable anti-money laundering and counter-terrorism financing laws and regulations. We are committed to updating our policies and procedures as regulations evolve.

• 8. Contact

  For any questions regarding this AML policy, please contact us at the following address: [email protected] or via our WhatsApp support available on our site.